Here are only a handful of associations we manage in Chicagoland.
What others are saying
I am on the condo association board of a building GSBM manages and they have been great to work with throughout the four years I have lived here. They are responsive and do great work. I would recommend them to any association/landlord looking for a building management company.
This management group is great... I had never heard of GSBM before and I am so happy and pleased to say these folks are fabulous, responsive, great portal system and they actually answer the phone and personally respond to emails. Highly recommend them!
I am on the Board of my Condo Association and we did a lot of due diligence when selecting a new management company. We selected GSBM because of [their] knowledge and the personalized attention that they offer. We have been so pleased with their services. They are attentive, professional, and thoughtful in their approach. I would recommend them to anyone looking for a true partner in building management.
Solid property management company. Took over our building after years of neglect from a bigger name. Very happy so far!
I am also on the board of a building GSBM manages. Overall I've been very happy with their management. [The team] is responsive to our concerns, knowledgable about building management issues, and are professional. If you are looking for a building management company, I would recommend them.
I'm on the condo board of one of the complexes Good Steward manages, and I couldn't be more pleased. They are responsive when any one of our owners needs them. They excel in customer service, and the attention to the maintenance of our complex is outstanding. Snow removal is completed within hours of the last snowflake hitting the ground. Our foyers are always clean and our courtyard looks spectacular. Their good service only increases the value of our properties...They are by far the best we've ever had. Good Steward has maintained our building for several years now, and the owners are pleased. We will be using their services for many years to come.
"If I could give Good Steward Building Management (GSBM) a rating of 10 stars I would. I've had the pleasure to work with GSBM since 2014 as a renter and most recently as an owner in the same building I currently live in. Their Customer Service is exceptional... You can also email the management company via the website and in most cases you receive a response the same day. Additionally, any voice mail I have left for them requesting a call back, all of my calls were returned within 24 hours, in most cases the same day. I've worked with several Building Management firms in Chicago since moving here in 1999 and have to admit GSBM has been the easiest and most receptive one to work with. I am very pleased."
I lived in my condo building for 12 years and Good Steward has been the property manager for nearly 10 years now... and I couldn't be more pleased. They know how to be very proactive with regards to budgeting and maintenance so that your Association can plan ahead for things that need to be done to help maintain the value and integrity of your property. If only I could hire them to manage my new house's budget and projects!
[The team] was able to get things done quickly and always responded in a timely manner.
"As a real estate professional, we have many dealings with property management companies when it comes to helping clients buy and sell condo units... It is a rare occurrence (unfortunately) to get someone on the phone that is not only helpful, but pleasant and happy to help ... I just want to say thank you and I believe with attitudes like this and a desire to help, Good Steward Building Management will go far and be a success!"
Our previous management company's record keeping/presence was basically non existent. GSBM came in and its been a totally different world-they're responsive, quick to handle both emergency and non emergency situations and just an all around pleasure to work with! I wish we had switched to them sooner!
"I was President of my condo Board for two years and worked very closely with the GSBM team. Our 4-yr old building was really struggling due to a bad developer and before we found GSBM, we had a horrible property manager that was all talk and did not help us to manage our budget... GSBM has helped our Condo Association get back into the green and build up a reserve, coordinate a roof replacement, repaint our hallways, fix up the appearance of our home both inside and out. Good Steward Building Management helped us see the bigger picture and helped communicate with us during some difficult transitions that were needed to help us to become a properly functioning association. Our 32 unit building would still not feel like a home without the help of Good Steward Building Management. I would highly recommend them!"
"They are fantastic... When I moved to another building, I recommended Good Steward and the residents of the building are finally happy with their management company. What makes Good Steward stand out is their commitment to property management and the quality of the team... I'd give them 10 stars, if I could."
I'm currently an owner who has their property managed by GSBM and I'm not quick to offer the 5 star treatment but this company goes above and beyond. They offer constant communication, responses in timely manner, responses to urgent matters and provide great guidance on issues facing the association (including budget, reserve allocation and construction issues).They also help us regularly get qualified low bids on everything from snow removal to extensive façade & structural repairs.
[The team] was wonderful to work with and so helpful! I really appreciate [their] energy and time put into answering my questions, and being so efficient!
Recently bought a unit and GSBM is our property management company. In the short amount of time that we have owned, this management company has been very very very great. Our building is well maintained, the friendly [office staff] is very attentive and their responding time is literally in minutes. We've owned a few condos in our lifetime and by far this is one of the better management companies in Chicago.
"I am the president of the condo board. Working with [the team] at GSBM has been fantastic... Our previous management company was incompetent, unresponsive and financially illiterate. I use to spend more time running the association then the management company for which they were being paid to do. I now have my time back and am confident the property is being looked after professionally. Without reservation, I would recommend GSBM!"
Our water went out at 10pm (a pipe exploded during the Polar Vortex) and it was fixed by the time we woke up in the morning thanks to great building management and a good plumber. It's nice to know that our building manager can move that quickly under rough circumstances.
[Their] professionalism has helped the new board handle some difficult owners and some rough situations. [The team's] positive attitude and know-how (with everything from finances to maintenance and beyond) have been a calming influence in our rocky association history.The friendly office staff responds quickly and efficiently to requests and is willing to go above and beyond when necessary. I wish we had found GSBM sooner - it would have saved us from a lot of problems.
We have a very old building with it's fair share of problems and it was nice to have Good Steward there to stay on top of all the maintenance projects (and react quickly to unplanned repairs)... I highly recommend Good Steward, you'll be in good hands.
I wanted to throw my full endorsement behind GSBM... In the 6 months that they've been working with my association, they've attempted to correct and address many of the issues we've had and have done so in a professional, transparent, timely, and honest way with each of their interactions and communications (and we have the receipts to show that).
"Loving how they run our ship! Seriously. We found a keeper. Good Stewart took over management for a terrible do-it-yourself manager we had previously... Now we have a trustworthy team who answers phones before the 2nd ring. Emails are responded to in hours or minutes instead of voicemails that never got answered. It's just so refreshing! GSBM has been positive, kind, fair, & legal with both sides... As a realtor I see all sorts of management companies & I see how they operate behind the scenes. Lucky for us, our condo building found a real winner. If you are looking for a new keeper of homes you've found them."
I enthusiastically recommend Good Steward Building Management because they are easy to work with, locally owned, reasonably priced, responsive, and knowledgeable about building upkeep and maintenance.